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Privacy Policy

As part of providing a mental health service, we will need to collect and record personal information from you that is relevant to your clinical care. This information will be a necessary part of the assessment and treatment that is conducted. The information is retained in order to document what happens during sessions and any written or verbal contact outside of sessions. 

All personal information we gather will remain confidential and secure except where:

  • It is subpoenaed by the court
  • Failure to disclose the information would place you or another person at serious and imminent risk
  • Your prior approval has been obtained to: provide a written report or consult with another professional or agency (e.g., your GP or psychiatrist); or, provide information to another person (e.g., family member, employer)
  •  If disclosure is otherwise required or authorised by law

We have detailed Policy and Procedures for staff to follow to ensure that your information is protected, and these are regularly reviewed and updated. If you would like more information about privacy or have any concerns let us know.